Wave Rock Day Tour Terms and Conditions

FARES & TOUR VALIDITY

Fares are valid from 1st April 2011 through to 31st March 2012 and quoted in Australian Dollars ($AUD) inclusive of Australian Government Goods and Services Tax of 10%. Fares are valid at time of publication but we reserve the right to alter fares in the case of unforeseen circumstances with notice.

MINIMUM NUMBERS / ITINERARIES

Tours require a minimum of 4 - 6 passengers to operate, and in some cases where only 6 passengers are booked on tour an alternative may be offered or a smaller vehicle used. Pinnacle Tours reserves the right to cancel or alter tour departures and itineraries as deemed necessary. It may be necessary to cancel a scheduled departure in which case an alternative tour or full refund for that tour would be offered. Tour operation, or alterations may occur due to road or weather conditions, strikes, public holidays and accommodation availability. The company gives no guarantee as to the exact arrival or departure times as circumstances beyond our control may influence this.

INCLUSIONS

Tours and cruises include all sightseeing, entry fees and meals as stated in the full itinerary.

DEPARTURE POINTS

Pick up details will be advised at time of booking. Australian tours must be reconfirmed 48 hours prior to departure by calling 1300 551 687. Failure to do so may result in the cancellation of your booking. It is not necessary to reconfirm New Zealand tours, however contact details (either pre-departure hotel name or mobile telephone number) must be provided at time of booking. Pinnacle Tours can arrange pre/post tour accommodation at additional expense.

Western Australia

Perth Perth Sightseeing Centre (corner Hay & Pier Street, Perth)

DIESEL FUEL LEVY

The Rates rates have been calculated on the basis of a maximum diesel fuel price of AUD$2 per litre. Should the price of fuel rise beyond AUD$2 per litre, the tour company, and its associated companies, reserve the right to charge a fuel levy at a rate of AUD$1 pp for every 10c per litre increase.

EXCLUSION OF LIABILITY

The responsibility of Pinnacle Tours in connection with these tours is limited to the carriage of passengers and their luggage. The sale of other services described within these rates is made by The Opperator as an agent and shall not be held liable for any accident, injury, delay, irregularity, loss or any damage caused by or resulting from provision of or failure to provide any such services. The Opperator may on certain tours also work with other similar quality touring operations to provide its services on a code-share basis. These services will be provided to the same standard as advertised.

TRAVEL INSURANCE

The Opperator recommends that travel insurance be taken to cover against cancellation fees, loss or damage to baggage and costs arising from illness or acts of god, e.g. cyclones, flooding, etc.

CANCELLATION POLICY

Due to the extensive organisation involved with touring, a strict cancellation fee will be applicable to compensate for costs and lost revenue. We strongly recommend you take out travel insurance to cover against such charges. Once a booking is made the following cancellation fees will apply: For tours or packages of 2 days or more duration: Days before departure % of Fare 0 to 14 days 100% 15 to 29 days 50% 30 + days 10% For Half Day and Full Day Tours (excluding Cape Leveque): Days before departure % of Fare 0 to 4 days 100% 5 + days 10% For 1 Day Cape Leveque: Days before departure % of Fare 0 to 4 days 100% 5 to 7 days 50% 8 + days 10% Note Special cancellation fees apply due to inclusion of scenic flight. If you fail to join a tour, or join it after departure, or leave it prior to its completion, no tour refund can be made. The above cancellation fees are in addition to fees which may be levied by accommodation house properties or third party tour and transport operator cancellation fees.

AMENDMENT FEES

A charge of $25 per change will apply to any modification after the original booking has been confirmed.

DEPOSIT AND FINAL PAYMENT

A non-refundable deposit of 25% is due within 7 days of booking confirmation (except Kimberley cruising where an immediate deposit is due upon booking). Final payment is due at least 45 days prior to tour departure (Kimberley cruising due 60 days prior).

STAR RATINGS

Star ratings are to be used as a guide only and are internal ratings made by Pinnacle Tours.

CHILD FARES Child fares are available on most tours for passengers aged between 5 and 12 years inclusive. Prices available on application. Touring is not suitable for infants 0-4 years. Note | New Zealand tours are suitable for passengers 12 years of age or older.

CONCESSION FARES

Apply to holders of senior or pensioner cards (Australia & New Zealand), full time students and YHA/VIP/NOMAD members.

LUGGAGE ON TOUR - WHAT TO PACK

Due to the equipment required for tours, vehicles have limited luggage space remaining. We therefore ask passengers to limit baggage to a strict 15kg maximum (except Kakadu which is 10kg maximum), soft bags are preferred. We suggest you include the following essential items: non-slip walking shoes (sneakers), sun screen, hat, beach towel, bathers, flashlight, camera and small bottle of water.

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